Tag Archive for: insurance

Florida’s first-party property litigation landscape has changed dramatically over the past few years. Pre-suit requirements are stricter, fee shifting has almost disappeared and summary judgment is elusive at best. These changes have altered one central question: When is the right time to mediate? Unfortunately, there is no universal answer. Timing now depends on leverage, risk tolerance, and how fully the factual record has developed.

Mediation Before Appraisal

In disputes where coverage is admitted but scope and pricing are contested, early mediation can still work. Particularly where both sides recognize that appraisal is inevitable, mediation can frame parameters and narrow issues before additional costs are incurred.

However, when causation is disputed, appraisal may not resolve the true conflict. As clarified in Johnson v. Nationwide Mutual Insurance Co., 828 So. 2d 1021 (Fla. 2002), coverage issues remain judicial questions. Mediation before those issues crystallize may result in positional bargaining rather than a meaningful risk analysis that could lead to settlement.

Strategic takeaway: Early mediation works best when the dispute is economic, not legal.

The DFS Mediation Program: An inexpensive and commonly misunderstood option

Florida’s Department of Financial Services administers a voluntary mediation program under §627.7015 for personal lines and commercial residential property insurance claims. It is available before appraisal or litigation, the insurer bears the cost, and insurers are required to notify policyholders of the program when a claim is filed. DFS mediation under §627.7015 is a voluntary option. What is mandatory is the pre-suit notice of intent to initiate litigation under §627.70152, which requires the claimant to file a notice with the DFS at least 10 business days before filing suit. A recent case notes that this notice of intent can also be retroactive. See generally Universal Property and Casualty v. Griffin, 51 Fla. L. Weekly D352B  (4th DCA 2026).  The insurer must respond in writing within that window, either with a settlement offer or a demand for appraisal. That is a notice-and-response requirement, not a mediation requirement.

The distinction matters strategically. In a DFS Mediation, if a settlement is reached, the policyholder has three business days to rescind assuming certain parameters are met. But the process is informal, conducted through DFS-appointed mediators, and designed to resolve disputes without adversarial proceedings. For straightforward scope-and-pricing disputes, particularly in personal residential claims, it can produce early resolution at minimal cost.

However, DFS mediation usually occurs before the factual record has been fully developed. There are usually no depositions, expert reports, and no litigation pressure driving the insurer’s evaluation. For complex claims or disputes involving causation, the program often lacks the information density needed for meaningful negotiation or resolution.

Strategic takeaway: DFS mediation is a useful early option for straightforward disputes, but counsel should not confuse it with a pre-suit requirement or treat it as a substitute for litigation-stage mediation in complex cases.

Mediation After Key Depositions

Adjuster, expert, corporate representative and claimant depositions frequently shift settlement value. When testimony clarifies claim handling decisions or exposes weaknesses in expert opinions, parties can reassess risk. Under Florida’s alignment with the federal summary judgment standard FRCP 1.510, trial risk has increased. A well-timed mediation after fact depositions but before expensive expert discovery often produces the most rational evaluation.

Strategic takeaway: Mediate when uncertainty narrows but before costs escalate.

Mediation During the Civil Remedy Notice Period

Section 624.155(3)(d) creates a 60-day cure window. As explained in Talat Enterprises, Inc. v. Aetna Casualty & Surety Co., 753 So. 2d 1278 (Fla. 2000), the insurer’s payment of contractual damages within that window can preclude a statutory bad faith action. Mediation during this window can be powerful. It allows both sides to explore resolution without committing to entrenched litigation strategy.

Strategic takeaway: CRN-period mediations require a fully developed factual presentation.

Post-Summary Judgment Hearing

The 2021 summary judgment standard has increased judicial willingness to resolve coverage disputes pre-trial. A pending dispositive motion often creates the sharpest settlement clarity. If the ruling defines the case’s trajectory, mediation immediately before the hearing can avoid unnecessary appellate risk. If the ruling will likely deny relief, mediation immediately can recalibrate expectations.

Strategic takeaway: Summary judgment deadlines create natural settlement inflection points.

The Economic Reality After Fee Reform

With the repeal of §627.428 through House Bill 837 (2023), both plaintiffs and carriers evaluate cases differently. Without one-way fees, plaintiffs must weigh litigation costs against potential net recovery. Carriers evaluate defense spending against exposure without automatic fee multipliers. This economic shift makes mediation more effective when both sides have concrete budgets and litigation forecasts, not speculative projections.

Strategic takeaway: Both sides need to understand their true economic impacts to make the most of mediation.

The Mediator’s Role in Timing

Timing is not merely procedural; it also has an economic and psychological impact. Early mediations often test credibility and assessment systems. Mid-case mediations test endurance. Late mediations test risk tolerance and trial strategies.

The most productive sessions occur when the parties understand their evidentiary strengths and weaknesses, the legal issues are framed but not conclusively decided, and litigation costs have become real but not yet irretrievable. In today’s Florida property litigation environment, mediation is most effective when it follows strategic development rather than procedural scheduling.

Conclusion

There is no universally “correct” moment to mediate a first-party property case. But there are clearly identifiable leverage points.

  • Early for economic disputes.
  • Mid-case for factual clarity.
  • Pre- or post-summary judgment for legal distinction.

Understanding those phases allows counsel to use mediation not as a docket event, but as a deliberate strategy.​​​​​​​​​​​​​​​​

Florida’s tort reform, enacted through House Bill 837 in 2023, introduced significant changes to the state’s civil litigation landscape. One notable provision affects how insurers handle liability claims that may exceed policy limits. This blog post explores the use of interpleader in such scenarios and how it is evolving in the current litigation landscape.

What Is Interpleader?

Interpleader is a legal action that allows a party holding money or property (the “stakeholder”) to initiate a lawsuit asking the court to determine the proper claimant among two or more competing parties. In the context of personal injury litigation, interpleader is often used when insurance policy limits may be insufficient to satisfy all potential claims.

The use of Interpleader in Florida post HB837

Under Florida Rule of Civil Procedure 1.240, a party may bring an interpleader action when:

“[P]ersons having claims against the plaintiff may be joined as defendants and required to interplead when their claims are such that the plaintiff is or may be exposed to double or multiple liability. It is not ground for objection to the joinder that the claim of the several claimants or the titles on which their claims depend do not have a common origin or are not identical but are adverse to and independent of one another, or that the plaintiff avers that the plaintiff is not liable in whole or in part to any or all of the claimants. A defendant exposed to similar liability may obtain such interpleader by way of crossclaim or counterclaim. The provisions of this rule supplement and do not in any way limit the joinder of parties otherwise permitted.” FL. R. Civ. P. 1.240 (2025)

In addition to Rule 1.240, the Florida statutes provide a general interpleader mechanism through Fla. Stat. §86.011, which gives courts the power to declare rights in a justiciable controversy, often used in conjunction with interpleader actions. House Bill 837, effective March 24, 2023, introduced several reforms aimed at reducing litigation costs and promoting fair settlements. Under the revised statutes, insurers are encouraged to:

  • Promptly investigate and evaluate claims to determine the extent of liability.
  • Engage in good faith negotiations with claimants to settle claims within policy limits.
  • Consider interpleader actions when faced with multiple claimants and insufficient policy limits to satisfy all claims.

As a result of these reforms, more claimants may be incentivized to litigate earlier, due to the shorter statute of limitations — potentially increasing the pressure on insurers to file interpleader actions quickly. In addition, bad faith reforms (codified in Fla. Stat. § 624.155(4)) create a “safe harbor” for insurers who act in good faith, including making a “tender” of policy limits in the face of multiple claims. Finally, Fla. Stat. § 624.155(6) now provides a mechanism for both interpleader options and binding arbitration options in these situations. One caveat to the statute does note that “[A]n insurer’s interpleader action does not alter or amend the insurer’s obligation to defend its insured.” Fla. Stat. § 624.155(6) (a) (2025). This could create a situation where the insurance company has no exposure to an extracontractual claim and yet must provide a defense to a party whose assets may be at risk. While this statute also provides for binding arbitration options, there is little to no direction on which rules will apply. As time passes, this issue will probably be further addressed as these claims make their way through the Florida Courts.

Practical Considerations for Plaintiffs and Defendants

The use of interpleader has now changed the strategy for many cases. For plaintiffs’ attorneys, the filing of an interpleader action means competing with other claimants for a limited amount of funds. Thus, early discovery becomes essential to build the strongest possible damages case early and to consider global settlement discussions. For defense counsel and insurers, the use of interpleader can cap exposure at policy limits, avoid bad faith claims when executed properly, and expedite resolution of complex multi-party claims. Additional advantages of using interpleader include avoiding multiple lawsuits, thereby reducing litigation costs and the risk of inconsistent judgments. However, there are considerations to remember and they include timeliness, as a delayed interpleader action may be viewed skeptically, potentially exposing insurers to additional liabilities. While interpleader can reduce litigation costs overall, initiating the action involves legal fees and court costs. Early settlement options should also be explored, including globale settlement conferences, in an effort to curtail any exposure. In addition, the court must approve the interpleader action, and claimants may challenge its appropriateness. Thus this new option is not without its risks to the parties involved.

Case Law Illustrating Interpleader Use in Florida

Florida courts have long recognized interpleader as a valid approach for litigants dealing with competing claims for quite some time. The following cases can provide a framework of steps to follow and consider when filing an interpleader action post HB837:

  • Wassman v. Travelers Casualty & Surety Co., 797 So.2d 626 (Fla. App. 2001)(“… An action for interpleader is a procedural device a stakeholder may use to settle conflicting claims to the same thing or fund. Lowry v. Downing Mfg. Co.,73 Fla. 535, 74 So. 525 (1917); V.I.P. Real Estate Corp. v. Florida Exec. Realty Management Corp., 650 So.2d 199 (Fla. 4th DCA 1995). It is an equitable remedy, which permits the stakeholder to bring the  fund into court so that the court can decide among the conflicting claims. Lowry, 74 So. at 526; Jax Ice & Cold Storage Co. v. South Fla. Farms Co., 91 Fla. 593, 109 So. 212, 218 (1926). The purpose of interpleader is to protect the stakeholder from the vexation of multiple suits. Paul v. Harold Davis, Inc., 155 Fla. 538, 20 So.2d 795 (1945). See also R. Civ. P. 1.240 (“Persons having claims against the plaintiff may be joined as defendants and required to interplead when their claims are such that the plaintiff is or may be exposed to double or multiple liability…”).
  • N & C Properties v. Vanguard Bank and Trust Co., 519 So.2d 1048 (Fla. App. 1988)(“… interpleader is a two stage “action.” However, there is no rule that demands two separate proceedings be held to complete an interpleader action. The first stage is a determination as to the propriety of the interpleader. If the stakeholder has no interest in the fund and no independent liability is asserted against him, an order of interpleader must be entered.”)
  • Red Beryl, Inc. v. Sarasota Vault Depository, Inc., 176 So.3d 375 (Fla. App. 2015)(company may still act as a proper stakeholder for interpleader purposes even if it claims no interest in the gems).
  • Cindy Vo v. Scottsdale Ins. Co., 1D2023-2228 (Fla. App. Feb 26, 2025) (holding that section 624.1551, which requires an adverse adjudication before filing a suit for extracontractual damages, cannot be applied retroactively to a breach of contract action settled prior to the statute’s enactment as it eliminates a previously valid cause of action).

How does Interpleader work in Florida Courts?

When multiple parties claim entitlement to the same funds, such as insurance proceeds in a personal injury case, an interpleader action allows the stakeholder (often an insurer) to deposit the disputed funds with the court and request judicial determination of rightful ownership. While filing the action may be fairly simple, additional steps may also be required. Some considerations to remember as you review the options for interpleader include:

  • Jurisdiction and Venue: action must be filed in the appropriate Florida court.
  • Court Approval: court order authorizing the deposit of funds into the registry.
  • Payment Methods: accepted forms typically include cashier’s check or money order, attorney trust account check or wire transfer where permitted.
  • Registry Fees: Florida courts usually charge fees for receiving funds into the registry. Review each jurisdiction to determine what fees may apply.
  • Stakeholder Discharge: upon successful deposit and absent any independent liability, the court may discharge the stakeholder from the action.
  • Claimant Litigation: remaining parties litigate their respective claims to the funds.
  • County-Specific Procedures for Depositing Funds: each county may have specific procedures and requirements for depositing funds into the court registry. Review the Clerk of Court website and local rules to determine the requirements.

Conclusion

Interpleader actions are vital tools in Florida litigation, especially when multiple claimants vie for limited funds. Properly initiating an interpleader action and adhering to county-specific procedures for depositing funds can shield stakeholders from multiple liabilities and streamline the resolution process. However, given the nuances and recent changes in the Florida statutes, the case law and the local rules, it’s essential to review the facts of each particular case and the local rules to ensure compliance with all procedural requirements.

Now that the 2025 hurricane season is upon us, property insurance is on everyone’s mind. More than ever, it is important to understand what may or may not be covered or available in a real estate property insurance policy. In Florida real estate disputes involving property damage—especially those arising from hurricane claims, water intrusion, roof failure, or fire loss—appraisal is a common and often misunderstood mechanism for resolving disagreements over the value of the damage. While appraisal can offer a faster path to resolution than litigation, it also comes with potential risks that both property owners and insurers must carefully weigh.

What Is Appraisal?

Appraisal is an alternative dispute resolution (ADR) process commonly found in insurance policies. It is sometimes used after or in place of other alternative dispute resolution processes, such as mediation or arbitration. When triggered or requested, each party (typically the property owner and the insurance company) selects an appraiser, and those two appraisers usually, but not always, select a neutral umpire. The panel then determines the amount or value of the loss claimed. Appraisal is not used to determine coverage issues or disputes over policy language. Florida courts have consistently held that the purpose of appraisal is to resolve a factual dispute regarding the value of a covered loss—not to interpret the policy or determine liability. (See State Farm Fla. Ins. Co. v. Parrish, 312 So. 3d 145 (Fla. 2d DCA 2021)).

Legal Framework in Florida

Appraisal in Florida is governed largely by contractual language in the insurance policy and case law, rather than by a specific statute. Therefore, the option for appraisal will vary on a case by case basis as not every policy provides this option. However, courts uphold the enforceability of appraisal clauses as long as they are clear and not waived.

Key decisions related to appraisals include:

  • Johnson v. Nationwide Mutual Insurance Co., 828 So. 2d 1021 (Fla. 2002)(The Florida Supreme Court held that appraisal does not determine coverage, only the amount of loss).
  • Citizens Prop. Ins. Corp. v. Mango Hill Condo. Ass’n, 54 So. 3d 578 (Fla. 3d DCA 2011)(Clarified that when coverage is admitted but amount is disputed, appraisal is appropriate even if factual disputes exist).
  • State Farm Fla. Ins. Co. v. Crispin, 290 So. 3d 150 (Fla. 5th DCA 2020)(Reaffirmed that courts—not appraisers—should decide whether an appraisal clause has been triggered).
  • State Farm Fla. Ins. Co. v. Roof Pros Storm Division Inc. (2022) Case No. 5D20-2415, Case No. 5D20-2418, Case No. 5D20-2419, Case No. 5D20-2420; (Lack of subject matter jurisdiction prevented Court from appointing neutral umpire).
  • American Coastal Ins. Co. v. San Marco Villas Condo. Ass’n Inc., No. SC2021- 0883, 2024 WL 369079 (Fla. Feb. 1, 2024) (Florida Supreme Court allows Court to order the parties to appraisal even when the insurer has denied the claim).

When Is Appraisal Used?

Appraisal is frequently used in residential and commercial real estate claims when:

  • The insurer admits there is a covered loss, but the parties disagree on the amount of the loss.
  • The insured wants to avoid protracted litigation and wants to try to obtain a higher payment.
  • Both parties seek to preserve the relationship by avoiding adversarial proceedings.

Pros and Cons of Using Appraisal

Appraisal can be a time and money saving tool when there is a property damage dispute. Here are some positive aspects:

  • Speed: Appraisal is typically faster than litigation, with many decisions issued within months.
  • Cost-Effective: Legal fees may be lower than a full-blown lawsuit, though costs can still rise depending on experts and the appraisers and/or umpire selected.
  • Less Formal: Less procedurally complex than court, and less emotionally taxing for homeowners.

There are risks to appraisal also. Here are some important aspects to consider:

  • No Resolution on Coverage: Appraisers cannot determine whether the damage is covered by the insurance policy—only how much it costs to fix. This can result in a hollow “win” if the insurer still denies payment on coverage grounds.
  • Cost Uncertainty: If appraisers, umpires and then experts are needed, costs can escalate quickly.
  • Potential for Waiver: Delay in invoking appraisal or engaging in litigation may waive the right to use it.

Watch the Policy Language

Most Florida homeowner and commercial insurance policies contain appraisal clauses, but not all appraisal clauses are created equal. Carefully reviewing the timing, conditions, and selection process for the appraiser and/or umpire is essential. Also, note that demanding appraisal too late in the dispute could be interpreted as a waiver of the right to use it. Appraisal can be a powerful tool for Florida property owners and insurers—but only when used strategically. It is effective when coverage is not in dispute and both sides are committed to a fair valuation. However, when issues of causation, coverage exclusions, or policy interpretation exist, mediation or arbitration may be the better route if the parties are trying to avoid prolonged litigation.